Terms of service

Last updated: June 9, 2026

Welcome to Comfy Couples. These Terms of Service govern your use of our website and your purchase of products from Comfy Couples.

By visiting our website, placing an order, or using our services, you agree to these Terms of Service. If you do not agree, please do not use our website or purchase our products.

1. Overview

Comfy Couples sells mattress toppers and related sleep products designed to help couples customize comfort on each side of the bed.

Throughout these Terms, “we,” “us,” and “our” refer to Comfy Couples. “You” refers to any customer, visitor, or user of our website.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian.

You agree not to use our products or website for any illegal or unauthorized purpose.

You may not attempt to interfere with, damage, hack, or misuse our website, payment systems, or services.

3. Product Information

We do our best to display product descriptions, images, pricing, dimensions, materials, and availability as accurately as possible.

However, we do not guarantee that all product descriptions, images, colors, measurements, or other content will be perfectly accurate, complete, current, or error-free.

Some product measurements may vary slightly due to foam compression, manufacturing tolerances, packaging, or normal material expansion.

4. Orders and Payment

When you place an order, you agree to provide current, complete, and accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, or misuse of discounts or promotions.

Payment must be completed at checkout before an order is processed.

5. Pricing and Availability

Prices are listed in U.S. dollars unless otherwise stated.

We may change product pricing, promotions, shipping costs, or availability at any time without notice.

If a product becomes unavailable after you place an order, we may contact you with options, including a delay, substitution, or refund.

6. Shipping

Shipping times and costs are described in our Shipping Policy.

Delivery dates are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, holidays, incorrect addresses, or other circumstances outside our control.

7. Returns and Refunds

Returns, refunds, and exchanges are handled according to our Return Policy.

Because mattresses, toppers, foam inserts, and bedding products are personal-use items, returned products may be subject to eligibility requirements.

Please review our Return Policy before purchasing.

8. Comfort and Sleep Results

Comfy Couples products are designed to help improve sleep comfort, but comfort is personal and results may vary.

We do not guarantee that any product will solve sleep problems, pain, medical conditions, relationship issues, or mattress-related concerns.

Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

9. Product Use and Care

You agree to use our products only as intended.

Please follow any care instructions provided with your product or listed on our website.

We are not responsible for damage caused by misuse, improper cleaning, alterations, pets, spills, burns, excessive wear, or failure to follow care instructions.

10. Promotions, Discount Codes, and Affiliates

Discount codes, referral links, affiliate links, and promotional offers may be limited by time, product, order size, or customer eligibility.

We may modify, cancel, or refuse promotions at any time.

Discount codes may not be combined unless specifically stated.

If a purchase is made through an affiliate or creator link, the creator may receive a commission at no additional cost to you.

11. User Comments, Reviews, and Content

If you submit reviews, photos, comments, testimonials, or other content to us, you give Comfy Couples permission to use, reproduce, edit, publish, and display that content for marketing, advertising, website, email, and social media purposes.

You agree not to submit content that is false, misleading, offensive, illegal, or violates someone else’s rights.

We may remove or decline to publish any content at our discretion.

12. Intellectual Property

All website content, including text, images, graphics, logos, product names, designs, videos, and branding, belongs to Comfy Couples or its content providers.

You may not copy, reproduce, distribute, modify, or use our content without written permission.

13. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, email platforms, analytics tools, affiliate platforms, and Shopify-related apps.

We are not responsible for third-party websites, services, policies, or actions.

Your use of third-party services may be subject to their own terms and privacy policies.

14. Limitation of Liability

To the fullest extent permitted by law, Comfy Couples is not liable for any indirect, incidental, special, consequential, or punitive damages related to your use of our website or products.

Our total liability for any claim related to a product purchase will not exceed the amount you paid for that product.

15. Disclaimer of Warranties

Our website and products are provided “as is” and “as available,” unless otherwise stated in writing.

We do not guarantee that our website will always be secure, uninterrupted, error-free, or available.

We do not make warranties beyond those expressly stated in our product descriptions, policies, or written materials.

16. Errors and Omissions

Occasionally, our website may contain errors related to product descriptions, pricing, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, cancel orders, or refuse transactions if any information is inaccurate, even after an order has been placed.

17. Indemnification

You agree to indemnify and hold harmless Comfy Couples, its owners, employees, contractors, partners, affiliates, and service providers from any claim or demand arising from your violation of these Terms or misuse of our website or products.

18. Governing Law

These Terms of Service are governed by the laws of the State of Utah, without regard to conflict of law principles.

19. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website after changes are posted means you accept the updated Terms.

20. Contact Information

Questions about these Terms of Service can be sent to:

Comfy Couples
Email: comfycouples1@gmail.com